Privacy policy

01Information we collect

When you contact us or engage us for work we collect your name, email address, organisation, an optional telephone number and whatever you tell us about your requirements.

We also collect standard technical information automatically: IP address, browser and device, the pages you visit, time spent on the site and referral source.

02How we use it

• To respond to your enquiry and deliver services you have engaged us for
• To communicate about ongoing work, proposals and project updates
• To understand how the site is used so we can improve it
• To meet our legal, regulatory and contractual obligations

03Information sharing

We do not sell your personal information.

• Service providers who help us operate this site and our business, under contract
• Where we are required to disclose by law, or to establish or defend legal claims
• In the event of a merger, acquisition or transfer of business assets
• Anyone else where you have explicitly instructed us to do so

04Data security

• TLS encryption in transit
• Access controls and authentication on systems holding personal data
• Row level security on the database behind our contact forms
• Security headers and a content security policy on this site
• Regular review of dependencies and configuration

05Your rights under UK GDPR

You have the right to access the personal data we hold about you, to have it corrected, to have it erased, to receive it in a portable format, to restrict how we process it, to object to processing, and to withdraw consent at any time.

To exercise any of these rights, contact info@appnable.com. If you are not satisfied with our response you have the right to complain to the Information Commissioner’s Office at ico.org.uk.

06Cookies and tracking

Essential cookies are required for the site to function. Analytics cookies, where you consent to them, help us understand aggregate usage. You can manage your preferences through your browser settings. See our cookies policy for detail.

07International data transfers

We operate from the United Kingdom and the United Arab Emirates, so your data may be processed outside the country you live in. Where that happens we rely on appropriate safeguards, including standard contractual clauses and adequacy decisions.

08Retention

We keep your information for as long as we need it to provide the service, meet our legal obligations and resolve any disputes. Contact enquiries are typically kept for two years unless you ask us to delete them sooner.

09Changes to this policy

We may update this policy from time to time. Material changes will be posted here with a revised date.

10Contact

Company

Appnable Ltd

Registration number

09270645

Registered office

38 Rothesay Road, Luton, England, LU1 1QZ

Email

info@appnable.com

Telephone

+44 7939 561904